At Genuineoutstandi, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our tree and shrub care services.
Information We Collect
We collect information that you provide directly to us when you:
- Request a quote or consultation for our tree and shrub care services
- Contact us through our website or by phone
- Schedule a service appointment
- Subscribe to our newsletter or updates
- Provide feedback or reviews about our services
The types of personal information we may collect include:
- Name and contact information (email address, phone number, mailing address)
- Property address and details about your landscape
- Service preferences and requirements
- Payment information (processed securely through third-party payment processors)
- Communication history with our team
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our tree and shrub care services
- Process your service requests and appointments
- Communicate with you about your service inquiries and appointments
- Send you quotes, invoices, and service reminders
- Respond to your questions and provide customer support
- Send you information about our services, promotions, and seasonal care tips
- Analyze usage patterns to improve our website and services
- Comply with legal obligations and protect our rights
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With service providers who assist us in operating our business (e.g., payment processors, scheduling software)
- With contractors or subcontractors who perform services on your property
- When required by law or to respond to legal processes
- To protect the rights, property, or safety of Genuineoutstandi, our customers, or others
- In connection with a business transfer, such as a merger or acquisition
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us:
- Remember your preferences and settings
- Understand how you use our website
- Improve website functionality and performance
- Provide personalized content and recommendations
You can control cookie settings through your browser preferences. However, disabling cookies may limit your ability to use certain features of our website.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Secure socket layer (SSL) encryption for data transmission
- Regular security assessments and updates
- Restricted access to personal information on a need-to-know basis
- Employee training on data protection practices
However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information, subject to legal obligations
- Opt-out: Unsubscribe from marketing communications at any time
- Restriction: Request restriction of processing in certain circumstances
To exercise these rights, please contact us using the information provided below.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
- Email: info@genuineoutstandi.world
- Phone: +13054314477
- Address: 1879 SW 16th St, Miami, FL 33145, United States